User segments and course groups are two helpful ways of grouping users at the site and course levels, respectively. This enables targeted communication and streamlined enrolment processes.
A user segment is a collection of users at site-wide level, e.g., a department of an organisation. The purpose of user segments is to enable mass actions, e.g., easily enrolling all members of a specific user segment into a course, or communicating with the members of a specific user segment.
A group is a collection of users at course level, e.g., a team working together within a specific course. Creating groups within your courses will allow you to separate course content and user information. The gradebook can also be split by group.
Suppose you are a training manager in a large organisation and you are conducting a mandatory compliance training programme for its employees. The organisation has multiple departments, including HR, Finance, IT, and Operations and you want to separate each training programme group effectively within the LMS.
By creating user segments and course groups the training manager can, for example, send department-specific announcements or quickly enrol all members of a particular department in a relevant course. This allows the training manager to tailor course content, assignments, and discussions to each specific group.
It also enables the gradebook to be organised and analysed on a per-group basis, providing valuable insights into individual team performance.
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